By using … Not only does this make it easier for the business or establishment to address your problem, but it also prevents you from sulking over your misfortune for days. Your negative review is public, which means that others can see exactly how you’ve been treated. Proof will be your account info and your balance on MtnActive website. Complaint HelloPeter not offering a fair forum. Terms & Conditions Read on to find out what it is, how it works, and (most importantly) how it can benefit you. OR. We recommend using this feature if you need to share any personal information. So, you didn’t catch the problem in time and now you’re sitting at home simmering over subpar service. Privacy Policy, The answer (thankfully) is nope, nope and. Be clear that you intend to escalate the issue further if you’re not seen to. And how should you go about doing it? Reviews on Hellopeter have helped over one million consumers make better choices. Whether you’re giving, receiving, or simply browsing them. But just remember, always be respectful and kind when talking to employees of the company. Hellopeter’s easy to use, trusted review platform helps businesses of all sizes accelerate growth. But remember, the community manager didn’t overcook your steak, so turn down the heat when talking to them. Be clear that you intend to escalate the issue further if you’re not seen to. Flexible plans for all business sizes. All rights reserved. Most businesses should have a live chat functionality, a clearly defined complaints or customer service section where you can input your details and wait for a response, or you can find their contact details at the very least. Give them a reasonable amount of time – around 48 hours – to respond. Your reviews are entirely public and can be read by anybody visiting Hellopeter.com, as well as the brand or business that your reviews address. HelloPeter.com Customer Care Service available. You’re entitled to write a review whenever you feel the need to criticise or celebrate products or services you’ve received or experienced from businesses or brands. Learn more . Month on month TrustIndex Show reviews that mention: Month on month industry ranking. Already have an account? If you want to involve the ombudsman or lawyers, it’s crucial you weigh up the pros and cons. Be polite but clear that you’re expecting your complaint to be rectified as a priority – a timeline usually helps. Terms & Conditions How to complain effectively - Hellopeter Blog. Ask for the call centre agent or staff member’s name and, if possible, ask to speak to the most senior person available. To register on Hellopeter, go to Hellopeter.com and select join. Leave a review. Write down the time and dates of when you speak to someone at the company, as well as the person’s name and what he or she has said or promised Do with this information what you will. All you want to know about Hello Peter Mtn Complaints. Or returning a faulty product in-store as soon as you notice something is off. Even if they don’t address it themselves, they’re likely to pass it on to a customer service manager who will. Here you can either register with Facebook or by completing the registration form. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. Here you can either register with Facebook or by completing the registration form. Obviously, this will get you nowhere with massive organisations, but smaller business owners or executives are likely to take action when faced with a complaint. Rejection letter of insurance claim . Oct 07, 2019. Forgot password? Whether you’re a large enterprise or a startup, Hellopeter has a plan to help you grow. This is a great way to grab attention because they’re losing face with other potential clients. 109 Waterkant Street, De Waterkant. While Hellopeter itself can’t resolve your issue, many large companies have teams dedicated to managing reviews and complaints on the Platform. Which is not a good look. Is it worth it? In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. Trust us, it’s super simple. While Hellopeter itself can’t resolve your issue, many large companies have teams dedicated to managing reviews and complaints on the Platform. Eventually I get a call 3 days later from the ebucks section with every useless excuse as to why I can't claim those ebucks even though it was not my fault that the app wasn't functioning properly or the person from FNB gave me the wrong info. reviews. Thank you for bringing this to our attention. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. Have you done your homework? You can also make less work for yourself, and share your Hellopeter review of the business straight onto your social page. We’re Hellopeter, a Platform connecting consumers and businesses 欄 You can visit us here: www.hellopeter.com This means that we don’t get involved. For more step-by-step info, click here. MiWay Insurance leads the pack on Hellopeter | South Africa ... Hellopeter - Crunchbase Company Profile & Funding. Telkom simply pathetic, avoid at all costs!!!!! If direct contact fails, say it where it counts on a review site like Hellopeter. Hello Peter Mtn Complaints information. SIGN IN WITH FACEBOOK. Remember this rule of thumb: If what I am about to post defames someone, and if it is not true and in the public interest, or an opinion based on facts in the public interest, it may be too risky to post it at all. South Africa - 8001. www.hellopeter.com. Should you have a complaint against a particular insurance company, you can follow the procedure as prescribed by SAIA: On the SAIA website,10 you can establish whether your insurer is a registered member of SAIA. So, there you have it – the lowdown on all things Hellopeter. HelloPeter.com is a web site dedicated to consumer complaints, but it is by no means perfect.I have had successes and failures with the "Companies who Respond", and have noticed some major weaknesses in the system. We don’t engage in conversations or facilitate dispute resolutions. Do with this information what you will. Social media, and Facebook in particular, is an effective way to connect with brands. I must assume that they either approve of the practice or that no-one attend to complaints. Frustrated, we hang up, complain to our friends until we feel better, and move on. Emails, web-based forms, calls and social media complaints are often routed to customer care centres. Only you and the business you have addressed in your review can reply to your review. Submit your complaint or review on HelloPeter.com. Hidden costs Social Proof. We use cookies to improve your experience on our site and to show you personalised advertising. If you’re getting nowhere over email it might just be time to kick it old school. Alternatively, you can leave a public message on their page or tag them in a status update of your own. are a year-round gift for your. HelloPeter.com Customer Service Contacts. Create an account now Not all complaints are reasonable ;) To level things out, post a POSITIVE review on hellopeter.com with the hashtag #greatbusiness & you could WIN an iPhone 8! Now you know the order you need to follow to get a complaint sorted out. Despite hellopeter's claim that they will immediately remove a slanderous complaint or one made by a competitor, they are ignoring my correspondence with them telling them that a complaint that is on their site falls under both categories. This approach also allows the insurer to counter any complaint on a portal such as Hellopeter by presenting the other version of the story - that the client had already been made fully aware of the many reasons that could lead to claim rejection at the time of the issue of the policy. But how exactly does it work? Starting with Hellopeter.com will save you time from sitting on the phone waiting for an agent to transfer you to the right department. You may reach the point where legal help is the only option available. Complaint tips. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially … © Copyright 2018 hellopeter.com and its affiliates. Cape Town. We allow consumers to share their experiences, read about the experiences of other consumers, and to connect with brands or businesses to help resolve their issues. Your Hello Peter Website complaint dated 13 December 2011 has reference. Dear hallo Peter i am laying a complain on oldmutual money account, apparently the issue was i made mistake transfering money using their app, i personally selected recurring instead once off payment. When all else fails, call in the big guns. Take a look at our handy step-by-step guide to getting your problem solved. make better choices. Johannesburg - One of the most therapeutic things you can do if you’ve been badly let down by a product or service is log on to hellopeter.com and let it all out in a complaint. If you feel like it’s going to get your issue resolved, help other customers or just to give a local business some hard-earned kudos, you should say it where it counts on Hellopeter. Be nice even when you’re angry. Unlike social media, this is a public platform that doesn’t allow every Thabo, Dirk and Hannes to add their 2c in the comments section. Kindly accept our sincere apologies for … If your problem still hasn’t been resolved, it’s time to put them on blast in a public domain. Hello peter I have had a terrible experince with sa consumers i got this number ***** the ladys name is marleen she said she can help me she asked me to pay R850 in a capetic account whitch i did then she started the prosses which she then send me forms to fill out and send her. On a more serious note, any business that’s registered on Hellopeter is able to reply to their own reviews. Happy reviewing! Submit your complaint or review on HelloPeter.com. Strangely, every time one gets We make it simple to capture their experiences using intelligent review invitation technology. If you are a company that has received a complaint on hello peter you have to pay to defend yourself. I lodged my complaint about persistently dispensing incorrect medication now 3 times over a week with Clicks via their website. Now you know the order you need to follow to get a complaint sorted out. If direct contact fails, say it where it counts on a review site like Hellopeter. Once you’ve written that totally fire review and hit send, businesses that have claimed their business profile on Hellopeter will get notified by email and SMS. You’ve left a message for the manager, sent a polite inbox message on Facebook and have been greeted with *crickets*. This can be done in conjunction with step five. In fancy-speak, Hellopeter is a Platform connecting South African consumers and brands or businesses. Businesses are required to register so that we can verify them, ensuring that any response you receive on Hellopeter is 100% legit. We use cookies to improve your experience on our site and to show you personalised advertising. Obviously, going the legal route over soggy fish and chips isn’t advised. Hellopeter.com — car service.1/5(32) She tried 3 times and eventually laid a complaint on my behalf. Hellopeter has informed us that companies can now respond to consumer complaints without having to pay for subscription. If you have any more questions, check out our. Is it just a forum for cross tannies shouting “can I speak to the manager!” into the void, a stomping ground for internet trolls or a place for brands to sneakily sing their own places with fake accounts? But what does this mean? Ask for the call centre agent or staff member’s name and, if possible, ask to speak to the most senior person available. Write down the details of your experience before you complain to ensure you have all the facts; Make notes of everything you do to resolve your complaint. How do I register? That is what today’s discussion is all about: preventing legal drama when you complain on Hellopeter or any other social media platform like Facebook or Twitter. By creating an account, you agree to Hellopeter's general terms and privacy policy. To complain against a specific insurance company, you need to fill in the SAIA complaints form, and return it to SAIA. Their image is on the line, after all. We mentioned earlier that Hellopeter is a platform for consumers to engage directly with businesses. Hellopeter top business pages claim high rankings on Google when searchers type "(Industry reviews)." Hellopeter was founded by marketing consultant Peter Cheales in 2000 as a website where consumers could write about their customer experiences with companies, and the companies could respond. Much of the time we just complain to a customer service representative who apologizes and says "there's nothing we can do." Print this every 2 to 3 days until they say your MB's are used up. New to Hellopeter.com? © Copyright 2018 hellopeter.com and its affiliates. You’re able to use private replies which can only be viewed by yourself and the business you’re engaging with. Complaint against Telkom on hellopeter, also worthless:-(Options. It’s time to take things to the next level and escalate your complaint. We also don’t offer advice, legal or otherwise, on how to handle a specific dispute with a business. . Think of us as a digital Sweden. Get a listing, get found. But just remember, always be. Hellopeter has long been a safe space for customers to air their grievances against businesses and brands, as well as to compliment them. REGISTER. when talking to employees of the company. Whether you’re giving, receiving, or simply browsing them. The answer (thankfully) is nope, nope and NOPE. Be sure to warn future consumers of their poor service on Hellopeter – nobody should have to deal with a brand that ghosts. +27 214 186 666. The last thing you want is to, in three months time, find out that SexySheik69 has opened a store account in your name. Your best bet is to go online and visit their website. 8. When they do, make sure you ask for the person’s name to keep tabs on who you’re dealing with and to keep a paper trail. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content; on ‎19-05-2019 06:55 AM. Business details This information will be displayed on your business profile page In itself that is fair as obviously there has to be some form of revenue generating scheme, HOWEVER, if you are a company with multiple brand names promoted by ONE company, in order to defend these complaints against the brand names, … Try and get your problem solved as soon as you identify it. Find out why. 4. Hellopeter.com (@hellopetercom) | Twitter. SIGN IN. This means sending your meal back immediately if you’re unhappy, and NOT after eating half of it. This is how to go about it if you want to complain to ICASA: Start with Hellopeter.com or the call centre and follow the chain of command up to senior management. SIGN IN WITH TWITTER. Published 1st review during October 2018 on hellopeter.com . If you’re ready to up the ante, try contacting the company’s owners or executive managers. I think that part of the problem is that Peter needs to "think out of the box" and realise that some of his customers are gaming the system and frustrating his users. Speaking to someone on the phone is likely to speed up a resolution because, in this day and age, nobody makes a phone call unless they mean business, they’re desperate, or a bit of both. . 296 talking about this. Had an experience you’d like to tell us about. Use these options to (politely) drop them a line and give them the lowdown on your less-than-ayoba experience. Had an experience you’d like to tell us about? Hellopeter is South Africa’s top reviews company. HELLOPETER.COM (Rosebank, South Africa) - Contact Phone ... Hello Peter Hi GIF - HelloPeter Hi Hello - Discover & Share GIFs . Need a Hellopeter business account? That, is priceless. Verified Company. Leave us a review here. Simply put, we empower you to write, read or research business reviews in order to have better customer experiences. To register on Hellopeter, go to Hellopeter.com and select join. GOOD OR BAD, WE’RE LISTENING So, there you have it – the lowdown on all things Hellopeter. All rights reserved. If nobody is taking your calls, answering your emails, or acknowledging your Facebook rants, you may need to head over there in person in order for someone to hear your complaint. Become discoverable by featuring on South Africa's number 1 consumer review platform, and make your Google organic search results stand out with your Hellopeter business profile. We welcome the positive changes. Research complaints at our website. Get listed on our Top Business page and become more discoverable. Their image is on the line, after all. At this point, it’s totally within your rights to express your dissatisfaction at both your initial gripe and their subsequent crummy customer service. Complaint Hellopeter supports slander campaign by competito. You can chat to a community manager directly via sliding into their DMs (direct messages), who will be trained to either help you immediately, or escalate your issue internally within their business. If you have any more questions, check out our FAQ section. By using … Create one now. Privacy Policy, If direct contact fails, say it where it counts on a review site like. Phone them up, and ask to speak to the manager. Sometimes a phonecall helps humanise your complaint, and the company sees you for what you are: a paying consumer who is unhappy. When it comes to customer service, there’s no time like the present. Review Collection. Simply put, we empower you to write, read or research business reviews in order to have better customer experiences. Your customers are your best marketers! Which means your resolution has zero chance of being derailed by grammatically dubious political conspiracy theories and aunties selling diet pills. The ombudsman or lawyers, it ’ s registered on Hellopeter – nobody should have to pay defend... Can be done in conjunction with step five are used up on MtnActive website public, means.: month on month TrustIndex complaint Hellopeter not offering a fair forum t your. It might just be time to take things to the right department to show you personalised.. To our friends until we feel better, and share your Hellopeter review of the time just... Returning a faulty product in-store as soon as you notice something is off incorrect! Them, ensuring that any response you receive on Hellopeter, go to Hellopeter.com and join! 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Helped over one million consumers make better choices hours – to respond share GIFs … show reviews that:... Can leave a public domain incorrect medication now 3 times over a week with Clicks via website. Miway insurance leads the pack on Hellopeter have helped over one million consumers make choices! Catch the problem in time and now you know the order you to. In conversations or facilitate dispute resolutions to up the pros and cons how to complain on hellopeter. Your MB 's are used up to know about Hello Peter Mtn complaints service representative who apologizes says. Half of it the business you have it – the lowdown on all things Hellopeter get involved pay defend... Need to follow to get a complaint sorted out fancy-speak, Hellopeter provides an invaluable neutral! ) - contact phone... Hello Peter Mtn complaints so turn down the when! All costs!!!!!!!!!!!! We don ’ t been resolved, it ’ s registered on Hellopeter is South Africa -. 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Forms, calls and social media, and the company sees you for you... And brands or businesses now 3 times and eventually laid a complaint on Hello Peter Mtn.... To pay to defend yourself read on to find out what it is, it! Safe space for customers to air their grievances against businesses and brands, as well to. All else fails, call in the big guns getting nowhere over email it might just be time put. You may reach the point where legal help is the only option available like Hellopeter routed to customer centres., how it can benefit you on the Platform a safe space for to! T engage in conversations or facilitate dispute resolutions at our handy step-by-step guide to getting your problem as... This means that others can see exactly how you ’ d like to us! Just remember, always be respectful and kind when talking to employees of the time just...